Refunds

How will I receive a refund?
We try and process all returns as quickly as possible for you to get your refund. You should receive a confirmation email within a week of having returned t...
Tue, 30 Mar, 2021 at 9:32 AM
Why have I been refunded for an item instead of it being exchanged?
When you send back an item for an exchange it depends on stock availability at the time. If we don't have the item you want to exchange to, we will pro...
Wed, 1 Sep, 2021 at 5:24 PM
When will I receive a refund?
We try and process all returns as quickly as possible for you to get your refund, but please give us 7 days to process your return. You should receive a con...
Tue, 30 Mar, 2021 at 9:33 AM
I can't see a refund on my bank statement
Please allow 7 days for the refund to appear in your bank account.
Wed, 10 Mar, 2021 at 9:19 AM