https://help.gelert.com/support/home 2026-04-26T08:01:23+00:00 always 1.0 https://help.gelert.com/support/solutions 2026-04-26T08:01:23+00:00 always 0.8 https://help.gelert.com/support/solutions/80000242251 2026-04-26T08:01:23+00:00 always 0.8 https://help.gelert.com/support/solutions/80000242252 2026-04-26T08:01:23+00:00 always 0.8 https://help.gelert.com/support/solutions/80000242253 2026-04-26T08:01:23+00:00 always 0.8 https://help.gelert.com/support/solutions/80000242254 2026-04-26T08:01:23+00:00 always 0.8 https://help.gelert.com/support/solutions/80000242256 2026-04-26T08:01:23+00:00 always 0.8 https://help.gelert.com/support/solutions/80000458974 2026-04-26T08:01:23+00:00 always 0.8 https://help.gelert.com/support/solutions/folders/80000357186 2026-04-26T08:01:23+00:00 always 0.64 https://help.gelert.com/support/solutions/folders/80000357187 2026-04-26T08:01:23+00:00 always 0.64 https://help.gelert.com/support/solutions/folders/80000357190 2026-04-26T08:01:23+00:00 always 0.64 https://help.gelert.com/support/solutions/folders/80000357191 2026-04-26T08:01:23+00:00 always 0.64 https://help.gelert.com/support/solutions/folders/80000357194 2026-04-26T08:01:23+00:00 always 0.64 https://help.gelert.com/support/solutions/folders/80000357195 2026-04-26T08:01:23+00:00 always 0.64 https://help.gelert.com/support/solutions/folders/80000357196 2026-04-26T08:01:23+00:00 always 0.64 https://help.gelert.com/support/solutions/folders/80000357197 2026-04-26T08:01:23+00:00 always 0.64 https://help.gelert.com/support/solutions/folders/80000357198 2026-04-26T08:01:23+00:00 always 0.64 https://help.gelert.com/support/solutions/folders/80000412326 2026-04-26T08:01:23+00:00 always 0.64 https://help.gelert.com/support/solutions/folders/80000694484 2026-04-26T08:01:23+00:00 always 0.64 https://help.gelert.com/support/solutions/folders/80000694764 2026-04-26T08:01:23+00:00 always 0.64 https://help.gelert.com/support/solutions/folders/80000699753 2026-04-26T08:01:23+00:00 always 0.64 https://help.gelert.com/support/solutions/folders/80000704618 2026-04-26T08:01:23+00:00 always 0.64 https://help.gelert.com/support/solutions/folders/80000729327 2026-04-26T08:01:23+00:00 always 0.64 https://help.gelert.com/support/solutions/articles/80000495477-add-to-safe-sender-list 2023-11-13T09:42:21-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495480-why-have-you-cancelled-my-order-or-item- 2024-10-17T10:28:01-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495481-what-is-payment-authentication- 2024-10-21T10:35:34-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495484-can-i-use-my-credit-note-online-and-in-store- 2024-10-22T10:49:18-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495485-how-do-i-find-my-size- 2024-10-21T10:52:41-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495486-is-there-a-limit-to-how-many-products-i-can-buy- 2024-10-11T02:21:57-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495489-i-m-having-problems-signing-in-what-can-i-do- 2024-10-22T02:04:00-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495490-i-m-experiencing-issues-using-the-website 2024-12-02T06:26:26-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495493-can-i-track-my-delivery-overseas- 2024-11-11T10:14:52-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495530-apply-gift-card-evoucher-or-credit-note 2024-12-23T11:12:44-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495532-order-confirmation 2025-02-05T07:52:23-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495533-i-need-to-return-my-order-or-item-bought-instore 2024-11-11T10:18:16-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495535-how-will-i-receive-a-refund- 2024-11-11T10:18:44-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495536-why-have-i-been-refunded-for-an-item-instead-of-it-being-exchanged- 2024-11-11T10:19:15-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495537-can-i-use-my-gift-card-or-evoucher-online-and-in-store- 2024-10-08T07:04:18-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495539-my-order-has-been-cancelled-but-it-appears-that-i-have-still-been-charged 2024-10-10T09:59:22-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495542-store-finder 2024-11-11T07:00:12-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495546-why-is-my-bank-showing-two-charges-for-my-order- 2024-10-10T09:48:00-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495550-why-has-my-order-item-returned-to-sender- 2025-02-05T07:53:05-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495554-my-parcel-shows-as-delivered-but-i-ve-not-received-it 2025-02-28T11:54:24-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495557-customs-charges-and-import-duties 2025-02-05T07:52:55-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495558-when-will-i-receive-a-refund- 2025-02-05T07:54:20-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495561-what-payment-options-are-accepted- 2024-10-10T10:43:22-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495564-click-collect-exceptions 2024-11-11T10:15:09-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495568-i-can-t-see-a-refund-on-my-bank-statement 2025-02-05T07:54:31-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495572-i-m-missing-an-item-from-my-order 2024-10-10T07:24:56-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495573-item-out-of-stock- 2024-10-10T07:56:11-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495574-i-need-to-return-an-item-bought-online 2025-04-07T12:25:43-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495576-i-ve-received-the-wrong-item 2024-09-30T07:12:36-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495579-click-collect-voucher 2025-02-05T07:53:15-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495582-tracking-delivery 2024-12-02T09:02:03-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495585-delivery-options 2025-08-22T08:55:37-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495587-where-is-my-order- 2024-09-23T08:42:21-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495588-can-i-exchange-an-order- 2025-02-05T07:54:06-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495591-i-haven-t-received-my-gift-card 2025-02-05T07:53:38-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000495593-size-guide 2025-02-05T07:53:50-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000498677-can-i-cancel-or-make-changes-to-my-order- 2025-03-11T07:45:09-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000498683-payment-issues 2024-10-22T10:45:45-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000498692-why-is-my-order-late- 2024-09-23T08:42:54-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000498694-can-i-return-more-than-one-order-in-the-same-parcel- 2024-11-11T10:18:28-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000571939-how-do-i-register-for-an-account- 2024-10-21T04:24:23-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000571940-how-do-i-create-or-change-my-password 2025-05-23T06:24:20-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000571942-how-do-i-buy-online- 2025-02-05T06:35:25-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000571944-how-do-i-pre-order-an-item- 2025-02-05T06:35:37-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000571946-how-do-i-apply-a-discount-code- 2024-12-02T07:38:50-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000571950-unsubscribe-delete-account 2024-06-24T09:32:09-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000571951-how-do-i-create-or-change-my-email-address- 2025-02-05T06:35:10-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000571955-how-can-i-change-details-and-marketing-preferences- 2024-10-04T06:21:38-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000604774-click-and-collect 2024-10-14T06:30:49-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80000821711-rest-of-the-world-delivery-costs 2024-10-15T12:18:27-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001023151-1-who-we-are 2026-02-07T16:01:11-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001023155-2-placing-an-order 2026-02-02T06:26:33-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001023158-4-delivery 2026-02-02T06:25:43-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001023167-terms-and-conditions-all-sections- 2026-03-23T07:59:27-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001023170-9-complaints 2026-02-07T15:57:37-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001024001-3-description-and-pricing-of-goods 2026-02-02T10:22:59-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001024005-10-gift-cards 2026-02-02T06:15:38-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001024006-11-fraud-prevention 2026-02-02T06:16:11-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001024007-5-cancellation 2026-03-23T08:00:53-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001024008-13-offers-promotions-and-competitions 2026-02-02T06:23:39-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001024011-privacy-and-cookies 2026-04-01T06:16:24-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001024012-fur-policy 2025-07-03T09:08:56-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001024013-guide-to-pegi-ratings 2025-01-02T06:03:35-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001024509-14-partner-program-product-terms 2026-02-02T06:24:40-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001054122-customer-service-opening-times 2026-02-03T12:15:52-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001085132-declaration-of-conformity 2024-10-18T11:29:38-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001094692-product-information 2024-10-08T11:02:06-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001094760-my-item-is-incomplete-or-missing-parts 2024-10-15T04:51:43-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001094798-i-d-like-to-leave-feedback-about-one-of-your-stores 2023-11-13T08:49:13-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001094905-i-m-experiencing-issues-with-the-app 2024-10-23T10:12:02-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001096381-my-item-has-developed-a-fault 2025-08-05T05:49:06-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001138347-user-generated-content 2026-02-02T06:27:24-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001148535-why-is-the-item-price-different-to-what-i-was-expecting- 2024-10-08T10:25:12-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001151617-where-do-i-find-my-voucher-code-and-pin- 2024-11-11T10:16:35-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001154425-my-item-is-faulty 2024-09-30T07:13:11-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001154814-how-can-i-get-a-vat-receipt- 2025-09-11T08:16:31-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001154860-how-do-i-change-my-details- 2024-10-10T09:46:29-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001155355-when-will-i-receive-my-pre-order-item- 2024-10-08T10:56:26-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001155603-how-do-i-check-the-balance-on-my-gift-card-or-evoucher- 2024-11-11T10:16:51-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001156982-i-m-experiencing-problems-with-my-gift-card-or-evoucher 2025-01-06T06:40:13-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001164126-tips-for-staying-safe-online 2024-12-23T07:53:37-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001164127-what-to-do-if-you-ve-been-targeted-by-a-scam 2024-12-23T07:51:01-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001167102-do-you-offer-student-or-blue-light-discounts- 2025-02-10T06:17:12-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001167438-what-will-happen-if-i-am-not-in-when-the-parcel-is-delivered- 2025-02-10T06:31:48-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001176870-i-m-trying-to-return-my-order-but-it-s-not-accepting-my-payment 2025-06-03T11:50:38-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001176871-i-m-trying-to-return-my-order-but-it-s-saying-my-order-isn-t-found 2025-06-03T11:51:22-04:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001195578-8-limitation-of-liability 2026-02-02T06:14:25-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001195579-12-personal-data 2026-02-02T06:22:54-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001195580-6-returns 2026-02-02T10:23:56-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001195581-7-defective-goods 2026-02-07T16:01:53-05:00 always 0.512 https://help.gelert.com/support/solutions/articles/80001195667-return-an-item-bought-online-shipped-from-a-brand-partner 2026-02-02T10:43:05-05:00 always 0.512