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ReturnsExtended Christmas Returns Policy
We’ve extended our usual returns timeframe to give customers peace of mind when shopping during the festive period.
For items ordered online - We are happy to offer a refund for items purchased online from Monday 27th October 2025, as long as they are returned unworn and in perfect saleable condition within their original packaging up until Sunday 4th January 2026.
Refunds and credit notes will only be offered in accordance with your statutory rights (which remain unaffected).
For all other terms associated with returns, please refer to our returns policy.
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