- 
                                    
                                    Delivery & Collection - 
                                                    Delivery Methods
                                                    Delivery Methods
 - 
                                                    Delivery FAQs
                                                    Delivery FAQs
 
- 
                                                    Delivery Methods
                                                    
- 
                                    
                                    Orders & Payments - 
                                                    Placing Orders
                                                    Placing Orders
 - 
                                                    Completed Orders
                                                    Completed OrdersI've received the wrong itemIf the item you received differs to what you ordered or expected- For orders placed online - Please contact our Customer Service team within 28 days from the delivery date with full details of the wrong item that you've received, and we will investigate this for you. When contacting us, please also provide a clear image showing the tags and product code so we can better help you. Please note that some items may be received in a slightly different colour or style to what is pictured online. These products will mention this on the product description, so we would recommend you check this before contacting to avoid disappointment. For orders bought in stores - Please visit the store with the product and proof of purchase so they can try to help you. Did you find it helpful? Yes No Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.Did you find this article helpful? Yes No Send feedbackContact UsThanks for your feedback. If you'd like to elaborate further on how we can improve this content, you could share some specific feedback with the article author below. This feedback form does not connect you to Customer Service. If you need to get in touch with the Customer Service team, press the 'Contact Us' button instead. Still need to contact us
 - 
                                                    Product info
                                                    Product info
 
- 
                                                    Placing Orders
                                                    
- 
                                    
                                    Returns & Refunds - 
                                                    Returns
                                                    Returns
 - 
                                                    Refunds
                                                    Refunds
 
- 
                                                    Returns
                                                    
- 
                                    
                                    Stores & Services - 
                                                    Stores Information
                                                    Stores Information
 
- 
                                                    Stores Information
                                                    
- 
                                    
                                    My Account - 
                                                    Getting Started
                                                    Getting Started
 - 
                                                    Technical Issues
                                                    Technical Issues
 
- 
                                                    Getting Started
                                                    
- 
                                    
                                    Site Policies - 
                                                    Terms & Conditions
                                                    Terms & Conditions
 - 
                                                    Other Policies
                                                    Other Policies
 - 
                                                    Privacy and Cookies Policy
                                                    Privacy and Cookies Policy
 
- 
                                                    Terms & Conditions
                                                    
